Beginning this month, customers can see tablet data split out from desktop and mobile data in their BackOffice 360 Analytics. In this post, we’ll break down trends and insights we’ve seen from our anonymous customer tablet data this August.
La Valencia, a historic San Diego hotel that first opened its doors in 1926, was under the same ownership for 65 years until they finally sold the hotel three years ago. Since then, Mark Dibella has been in charge of renovation and repositioning at the hotel, while Lauren Laddusaw has been in charge of renovating the hotel’s online presence for about a year. About the time La Valencia brought Lauren on as Marketing Manager, they faced challenges on two fronts–they needed to update their outdated website at the same time as they were changing their room types at the property level. It was a perfect storm, and they needed a new website to navigate it.
You can buy a bike made out of solid gold with an alligator-hide seat and a stingray-skin water bottle. Yup. It’s a real thing, sold by the House of Solid Gold, a company in California which sells everyday items made out of gold. This bad boy will run you a cool Million. Even purchasing a [...]
If you pay close attention to your inner-voice, you’ll soon learn that to really know someone or something, you need to know their story. You’re probably wondering, what does your story have to do with digital marketing? The answer is, everything. Too often we see properties with little to no information on how their property [...]
Science is fun. It’s also buuteeq’s business. First, there’s the literal science of buuteeq, the engineering brainpower that goes into our product. Take Pat. Pat’s Senior Software Development Engineer. Here he is at work. Pat wears his obsession for technology on his sleeve…literally. As you can see from his shirt, Pat knows that there’s no [...]
OK, “epic” may be a bit much, but here at buuteeq we love shoutouts. And not to brag, but we just got a pretty awesome one from Software Advice, a free online service that offers expert advice to software buyers looking for the right product to fit their needs. In a recent spotlight on hotel [...]
It was only a matter of time. For those of you who don’t know, the ALS #IceBucketChallenge has been sweeping the nation, raising awareness and money ($94.3 million, at last count) to fight ALS, a neurological disease most commonly known as “Lou Gehrig’s Disease.” Stepping up to a challenge from the Bellevue Booking.com office, a brave team from [...]
Hospitality industry veteran, Doug Smith of the Holiday Inn Orlando Lake Buena Vista, first came to Orlando in 1977 and has been working with hotels in some fashion ever since, usually in legacy sales roles. Doug has seen it all in terms of e-commerce for hotel and has had his finger on the pulse of the of the online hotel industry since it began. From his vast experience, Doug knows the holy grail of digital marketing success for hotels: Get your website visitors to convert with your hotel instead of the competition.
Susan Borck purchased the Wakefield Farms property in Brenham, Texas in 1998 as a weekend respite from hectic city life. In 2002, she moved to the property full-time and Wakefield Farms the bed and breakfast was born. The grounds included a cottage built in the early 1850s by German immigrants as well as a historic farmhouse and schoolhouse. To this day, the property is an active farm with goats, sheep, and chickens.
What could mysterious, hard-to-please furballs possibly have in common with marketing your hotel to guests online? Quite a bit, it turns out. Just like your guests, these critters want what they want and will bolt maniacally away if they don’t get it. If you can please your cat, you can probably please your guests. These [...]