Content Marketing for Hotels

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How to produce compelling content that can put your hotel in the spotlight.

Content marketing is quickly becoming a tired buzz-word in the SEO community. It is such a popular topic because it is one of the only SEO strategies that works well and is unlikely to be penalized by Google in the future. Despite being a buzz-word, content marketing is something we should all focus on for the foreseeable future to improve our SEO.

Instead of calling content marketing an “SEO strategy”, I should really call it a “marketing strategy”, because producing quality content and marketing it well is simply good online marketing. It helps with SEO, but more importantly, it gives guests quality information, increases your hotel’s visibility, establishes you as a thought leader in your niche, and encourages guests to trust you, making them more likely to book a room with you.

But, as is the nature with buzz-words, “content marketing” is kind of hard to understand. What does it even mean? Well here, let me give you an example.

Yesterday, The Washington Post released a timeline of the ongoing IRS scandal called “Who Knew What, When”. It’s a simple timeline, pulling information from freely available news sources, organized into a visual timeline of events. It’s basically a glorified Excel spreadsheet.

IRS Scandal Timeline

Click to enlarge.

This timeline was easy to make. The information already existed. All The Washington Post had to do was collect it, organize it, and summarize it, while their dev team whipped up a simple interactive timeline.

Their results are impressive. In less than 24 hours, this one article has picked up over 100 comments, over 380 Facebook likes and shares, and has been tweeted over 175 times.

timeline-shares

This example of content marketing is great because it was made using freely available information, it was easy to produce, and no one had done it yet. Hotel marketers can do the same thing. They just have to be creative.

True, The Washington Post example was in the news vertical, but the principles work equally well for hospitality too. Swissôtel Hotels & Resorts wanted to create some compelling content their guests would find interesting, so they contacted SEO Gadget, who produced an interactive Ultimate Guide to Worldwide Etiquette, which you can see here. Guests choose a country, and the map then shows them the appropriate etiquette for that country concerning tipping, gestures like handshaking and kissing cheeks, dining customs (think “elbows on the table”), and other dos and don’ts for the specified culture.

swissotels-etiquette

This piece of content has been online for much longer than The Washington Post article, which helps explain why it has over 2,100 Facebook likes, 620 Twitter tweets, 340 Google +1s, and has been shared on Stumble Upon an astounding 20,000 times. Open Site Explorer shows that this one article has over 300 backlinks from 90 different domains

Click to enlarge

Click to enlarge.

Quality content that provides guests with actionable, useful information is evergreen—that is, it remains popular long after first being published, and has a great chance of going “viral”.

Ideas for Your Hotel

So then, we come down to the hard task before us. What kind of content can you make for your unique hotel that has this kind of viral-like potential? You know your property and your area better than I do. Sit down with your staff and family members, and brainstorm some ideas. Here are some to get you started:

  • A guide to local customs and sayings.
  • A timeline of historical events that happened in your area.
  • A weekend trip plan, where you create an agenda of things your guests can do in your area over 2 days.
  • A guide to spending less than $50 a day in your area while still seeing amazing things and eating great food.
  • A guide to windsurfing, skiing, skydiving, snorkeling, in your area, with directions on who to contact for gear, which places offer the best sights, etc.

Once you have your topic, decide what kind of content you will produce–an infographic, a video, a calendar, a spreadsheet, a map. It could be a simple article, but make sure it is chocked-full of photography and, if appropriate, maps and illustrations.

If you’re not the creative type, you can contact a vendor to write content, take photos, or produce images and infographics for you. We have a list of buuteeq-approved Validated Vendors you can explore. We go to local Killer Infographics to help produce our infographics.

I hope this article helped explain the importance of content marketing for today’s SEO, and gave you some good ideas! Sound off in the comments below if you have any questions.


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Content Marketing for Hotels by

About Brandon Dennis

Brandon M. Dennis is the Technical Marketing Manager at buuteeq, the digital marketing system for hotels. He manages buuteeq’s SEO, paid media channels, contributes content, and writes for the company blog. You can connect with him on Twitter @oxhorn.